Legal

Privacy Policy

Last updated: 1 November 2024 — Effective for xivoramel.info

This Privacy Policy explains how XivoramelGaming ("we", "us", "our"), operated by Xivoramel Media Ltd, Level 3, 21 Queen Street, Auckland CBD, Auckland 1010, New Zealand, collects, uses, stores, and protects personal information when you visit xivoramel.info (the "Website"). We are committed to complying with the New Zealand Privacy Act 2020 and applicable data protection principles.

1. Information We Collect

We collect personal information only when you voluntarily provide it or when it is automatically generated through your use of the Website. The categories of information we may collect include:

  • Contact form submissions: your name, email address, selected subject, and the content of your message.
  • Newsletter subscriptions: your email address when you subscribe to our weekly review digest.
  • Usage data: IP address, browser type, operating system, referring URL, pages visited, and time spent on pages — collected automatically via server logs and analytics tools.
  • Cookie data: preferences and session identifiers stored in your browser. See our Cookie Policy for full details.

We do not collect sensitive personal information such as financial details, government-issued identification numbers, or health data.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to enquiries submitted through our contact form.
  • To send you the newsletter you have subscribed to, including weekly game review digests and editorial updates.
  • To analyse Website traffic and improve the quality and relevance of our content.
  • To detect, prevent, and address technical issues or security threats.
  • To comply with our legal obligations under New Zealand law.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected without your prior consent.

3. Legal Basis for Processing

Where applicable, we process your personal information on the following legal bases: your consent (e.g., newsletter subscription); the performance of a contract or pre-contractual steps (e.g., responding to a review request); our legitimate interests in operating and improving the Website; and compliance with legal obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating the Website (such as hosting and analytics providers), subject to confidentiality agreements. We may also disclose information if required to do so by law or in response to a valid request from a New Zealand government authority.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Contact form data is retained for up to 12 months. Newsletter subscriber data is retained until you unsubscribe. Anonymised analytics data may be retained indefinitely.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Website. For a detailed explanation of the cookies we use and how to manage them, please refer to our Cookie Policy.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate or incomplete personal information.
  • Withdraw consent for processing where consent is the legal basis.
  • Request deletion of your personal information, subject to legal retention requirements.
  • Lodge a complaint with the Office of the Privacy Commissioner (New Zealand) if you believe your privacy rights have been breached.

To exercise any of these rights, please contact us at [email protected]. We will respond within 20 working days as required by the Privacy Act 2020.

8. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this Policy periodically. Continued use of the Website after changes are posted constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Post: Xivoramel Media Ltd, Level 3, 21 Queen Street, Auckland CBD, Auckland 1010, New Zealand

You may also use our Contact Form to reach us directly.